Frequently Asked Questions
Everything you need to know about your SnapWireless experience.
What devices are compatible with SnapWireless chargers?
Our wireless chargers are compatible with all Qi-enabled devices, including the latest iPhone and Samsung Galaxy models, as well as AirPods and other wireless-charging earbuds.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary depending on the destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days for a full refund.
Do your products come with a warranty?
Yes, all SnapWireless hardware products include a 12-month limited warranty that covers manufacturing defects and technical malfunctions under normal use.
Can I charge my phone with a case on?
Yes, our chargers work through most lightweight plastic and TPU cases up to 3mm thick. However, metal cases or magnetic attachments may interfere with the charging process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.